… I am responsible for managing our group-wide measures
QMR: “Over 3,500 measures are currently in progress from various locations and areas. We tried to coordinate them using Excel – but this was unfortunately unsuccessful!”
A practical example from the automotive industry:
Now, as a QMR, I know which measures within the group are going as planned and where deadlines are being missed. The managers know which measures are running in their field of responsibility and who is responsible for processing them. You can prioritise measures and (re)delegate them where necessary. Those responsible for measures can escalate their measures and even divide them up
All measures go through a process based on the 8D report.
The manager only sees the measures in their field of responsibility and can also allow “observers” to see the processing status.
QMR: „It only took a few days to import the approx. 3,500 Excel measures into DRSM DC and to complete the necessary preparation (every measure requires a person responsible for the measures!) … and now nothing gets lost any more. I can call up the status of our measures management at any time and from anywhere in real-time.”
… I am responsible for the continual improvement process in my field of responsibility
Completed measures are automatically transferred to a „Lessons Learned” area.
In principle, I can define a „best practice“ from every measure and initiate an improvement project from it.
QMR: „Incidentally, during our last routine surveillance audit, I was able to show, at the touch of a button, which measures had been running in which area and on which topics (TAGS) last year, which are still open, which have been concluded positively or negatively.“